Forum Discussion
Word Cloud Visual Not Working
Hi JLuebbert,
The newest Word Cloud (WordCloud.1.5.0.0) is updated on 3/19/2017. So your August 2017 Desktop should support it.
I have made some test in Version: 2.56.5023.1021 64-bit (March 2018) (I don't have older ones). The Word Cloud works as usual. Please refer:
Then as you said that it is not displaying anything once I create the visual. What did you mean about this? Could you please share us some screenshots about how you define the properties of this visual? Or could you please share us some sample data which can help us repro your issue?
Thanks,
Xi Jin.
Please see in the screen shot. I have opened the sample WordCloud desktop file there are no visuals. The same is occuring in my visuals.
Hi JLuebbert,
Please share us some screenshots about how did you define the properties of Word Cloud visual. And some sample data which can help us repro your issue. With current screenshot, it helps nothing.
By the way, if you can share us your pbix file with One Drive or Google Drive. It'll help us a lot to figure out your issue. :smileyhappy:
Thanks,
Xi Jin.The screen shot shared is from the WordCloud.1.5.0.0.pbix sample file downloaded via the link on the custom visual download page ("Try a Sample" on the right side of the page). No changes were made. Please see the link to the dowload below.
https://store.office.com/powerbiaddininstallpage.aspx?rs=en-US&assetid=WA104380752
Hi JLuebbert,
The sample report works for me:
Then for your scenario, if it is possible I think you can try to update your Power BI Desktop. If you can't, since Word Cloud Visual is a custom visual, I would suggest you to contract Custom Visual Support Team: [email protected] for more professional help.
Thanks,
Xi Jin.