With license office 365 but still asked to upgrade to Pro license

[charliewtt]

I have a Pro license, I share the report within my organization however every 2 months they be unable to view report which prompts them to upgrade to Pro license. They need to wait a few days only could view the report. In my organization, all have Microsoft 365 licenses and Microsoft Teams, why do still have this issue?

[Lensytink]

It sounds frustrating to deal with those license issues despite everyone having Microsoft 365. I remember a similar situation at my old job where we kept running into weird software glitches. We finally upgraded to Microsoft Office Professional Plus 2021, and it made a world of difference. Reports were shared seamlessly, and those dreaded waiting periods vanished. Maybe check if your organization's setup needs a tweak to fully sync up with Pro features? It could be a game-changer for your team!

[PaulDBrown · Accepted solution]

Unless all users have an E5 Office subscription (in which PBI Pro is included), they all need a Pro license to be able to use the report.

[charliewtt]

Using and collaborating on Power BI in Microsoft Teams for Power BI free will also prompt users to upgrade to a Pro license, any solution to avoid this happening?