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charliewtt
Frequent Visitor

With license office 365 but still asked to upgrade to Pro license

I have a Pro license, I share the report within my organization however every 2 months they be unable to view report which prompts them to upgrade to Pro license. They need to wait a few days only could view the report. In my organization, all have Microsoft 365 licenses and Microsoft Teams, why do still have this issue?

1 ACCEPTED SOLUTION
PaulDBrown
Community Champion
Community Champion

Unless all users have an E5 Office subscription (in which PBI Pro is included), they all need a Pro license to be able to use the report.





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In doing so, you are also helping me. Thank you!

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Paul on Linkedin.






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3 REPLIES 3
Lensytink
New Member

It sounds frustrating to deal with those license issues despite everyone having Microsoft 365. I remember a similar situation at my old job where we kept running into weird software glitches. We finally upgraded to Microsoft Office Professional Plus 2021, and it made a world of difference. Reports were shared seamlessly, and those dreaded waiting periods vanished. Maybe check if your organization's setup needs a tweak to fully sync up with Pro features? It could be a game-changer for your team!

PaulDBrown
Community Champion
Community Champion

Unless all users have an E5 Office subscription (in which PBI Pro is included), they all need a Pro license to be able to use the report.





Did I answer your question? Mark my post as a solution!
In doing so, you are also helping me. Thank you!

Proud to be a Super User!
Paul on Linkedin.






Using and collaborating on Power BI in Microsoft Teams for Power BI free will also prompt users to upgrade to a Pro license, any solution to avoid this happening?

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