Forum Discussion
WebView Error 2 and Blank Screen
Hello
For a couple of weeks now I have been encountering a very recurring error in all my Power BI files. Caundo try to save the files I notice the following error:
Most of the time it appears when I save the file, but other times the Power BI stops directly and I get the error. The problem is that I lose all my work every time this happens.
I have tried to uncheck the option "Watering the infrastructure of PowerBI Deskop", the error does not appear as such, but the entire tab is blank and I lose my job again.
The error started to appear when I downloaded the app from the Microsoft Store. In addition, I do not think it is a lack of computer memory because it also happens to me in pbix files that have a very small size.
Can you give me a solution?
Thanks a lot!!!
Hi Syndicate_Admin ,
In rare cases, Power BI Desktop might fail to start at all. Instead, it might show a gray window and/or an error message that mentions 'WebView2'.
The majority of the cases is caused by some program on your machine, mostly anti-virus software. To verify this is the case, please perform the following steps:
-
Close Power BI Desktop.
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Open Windows Settings > About > Advanced System Settings and configure a new Environment Variable:
-
Launch Power BI Desktop and verify it starts successfully this time.
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Delete the Environment Variable you have set above and disable any software that might be interfering or provide an exemption for the WebView2 process
More details: Resolve issues related to WebView2
If I have misunderstood your meaning, please provide more details.
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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2 Replies
Syndicate_Admin , Please check any issue reported. There are few users how has faced issues related to web view in the past
Hi Syndicate_Admin ,
In rare cases, Power BI Desktop might fail to start at all. Instead, it might show a gray window and/or an error message that mentions 'WebView2'.
The majority of the cases is caused by some program on your machine, mostly anti-virus software. To verify this is the case, please perform the following steps:
-
Close Power BI Desktop.
-
Open Windows Settings > About > Advanced System Settings and configure a new Environment Variable:
-
Launch Power BI Desktop and verify it starts successfully this time.
-
Delete the Environment Variable you have set above and disable any software that might be interfering or provide an exemption for the WebView2 process
More details: Resolve issues related to WebView2
If I have misunderstood your meaning, please provide more details.
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
-
