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thumara
New Member

We weren't able to connect to the model at first time starting of power bi

I am using windows 8.1 64 bit with 3 GB ram in acer i5(old generation) aspire 5745 laptop.I installed power BI version 2022 64 bit version first time. but it took too much time and still not open after 5 minutes.so I install a 32bit version but it still gives error we weren't able to connect to the  model. Kindly provide me a solution for this.

Feedback Type:
Frown (Error)

Feedback Type:
Frown (Error)

Timestamp:
2022-12-10T04:48:24.9518922Z

Local Time:
2022-12-10T10:18:24.9518922+05:30

Session ID:
2f8cf644-5d59-4576-94ef-8066bf881c7a

Release:
November 2022

Product Version:
2.111.590.0 (22.11) (x86)

Stack Trace:
Microsoft.PowerBI.Client.Windows.AnalysisServices.DynamicPortInitializationTimeoutException
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at Microsoft.PowerBI.Client.Windows.Utilities.AggregateExceptionHandlingExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.111.590.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.DynamicPortInitializationTimeoutException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"397"}

OS Version:
Microsoft Windows NT 6.3.9600.0 (x64 en-US)

CLR Version:
4.6.2 or later [Release Number = 394806]

Peak Virtual Memory:
1.12 GB

Private Memory:
193 MB

Peak Working Set:
350 MB

IE Version:
11.0.9600.17416

User ID:
16fadc5b-3e6c-4b15-bb69-cb73a51651ca

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

 

1 REPLY 1
amitchandak
Super User
Super User

@thumara , 3 GB seems less to me. I am wotking on 8 and 16 GB machines. Also, check which windows versions are supported

 

https://www.microsoft.com/en-us/download/details.aspx?id=58494

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