Forum Discussion
We Couldn't authenticate with the credentials provided. Please try again
Community SupportHi Pete_HSINFRA ,
Have you disabled the option "Enable Load" ? If yes, check this table or the sample file you are using as model, if that is the case.
Or refer to solutions to similar problems, hoping to help you.
Solved: Re: Load was cancelled by an error in loading a pr... - Microsoft Power BI Community
Load was cancelled by an error in loading a previo... - Microsoft Power BI Community
If the problem is still not resolved, please provide detailed error information and screenshoot. Looking forward to your reply.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
The issues I've been having are all to do with the SharePoint permissions for the SharePoint feed (we have a double feed - PWA & a SharePoint Site with a bunch of lists capturing all sorts of data). The PWA side of things look ok, as far as I can tell. I've been given the SharePoint Administrator role this morning, after some testing with my own permissions yesterday and today, so our Power BI instance is refreshing ok, both Online & Desktop.
I tried giving the SharePoint Site permissions to one of the Users, who has a Power BI Pro licence and has installed the Desktop version.
I added the User to the Team Site Members group:
The User then followed the "Get Data" for the SharePoint Site in question. That went ok; however when we tried refreshing her Desktop instance of the report, the credentials error message came up again. All rather confusing.
The SharePoint Site in question, which contains all the data for the SharePoint feed is a classic Site (not Modern unlike nearly all the others). I don't know if that's causing some issues (strange if it were as I'm ok). Would I need to look at the individual List permissions (There are four in questions, capturing Risk, Issue, Status information and all of our Enquiries, Leads, Jobs etc)? I don't know if these are being problematic....