Forum Discussion
Visualizing customer journey through a chart (different paths)
Hi Stephen,
Thanks for your message.
I would like to create a chart that shows me the customer journey of some customers, for example the different path combinations that some customers had based on their navigation in a website.
Here is the raw data :
Here is what I would like (or something similar) and also if it is possible to calculate the average time between each element of the path :
Thanks in advance
You might try the PAFNow Process Mining visual.
https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA200000072?tab=Overview
This visual takes audit trail data and creates a map of every journey process variant that happened. The journey chart looks a little different than what you pictured, but it might provide you with the information you need.
I hope this is helpful