Forum Discussion
Visualizing customer journey through a chart (different paths)
Hi Anonymous ,
Sorry, I did not understand the effect you want. Could you tell me the logic of Number of CustomerID and Path combination?
Also can you explain the logic about the expected chart?
Best Regards,
Stephen Tao
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Hi Stephen,
Thanks for your message.
I would like to create a chart that shows me the customer journey of some customers, for example the different path combinations that some customers had based on their navigation in a website.
Here is the raw data :
Here is what I would like (or something similar) and also if it is possible to calculate the average time between each element of the path :
Thanks in advance
- DHughes5 years agoNew Member
You might try the PAFNow Process Mining visual.
https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA200000072?tab=Overview
This visual takes audit trail data and creates a map of every journey process variant that happened. The journey chart looks a little different than what you pictured, but it might provide you with the information you need.
I hope this is helpful