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Alba2025's avatar
Alba2025
New Member
1 year ago
Solved

Visual Map and Fill map Disable

Morning. a few last month, I have trouble with visual map or fill map. When I am sign in, this visual map / filled map to be disable view. But when i am sign out, this visual can view. why this ha...
Need Help
  • v-sshirivolu's avatar
    v-sshirivolu
    1 year ago

    Hi Alba2025 ,
    Thank you for reaching out to Microsoft fabric community.

    Check Tenant Settings (Admin Only)

    Navigate to the Power BI Admin Portal and select Tenant settings.

    Verify that “Use Map and Filled Map visuals” is enabled for your account.

    Enable Map Services

    In Power BI Desktop:

    Go to File - Options and settings - Options

    Under Global - Security, ensure the following are checked:

    Use Map and Filled Map visuals

    Allow visuals to use Bing Maps

    Internet Access

    Confirm your system or network is not blocking:

    *.bing.com

    *.virtualearth.net

    Clear Cache (Optional)

    Go to File → Options → Data Load → Clear cache

    When you are signed out, Power BI treats your session as anonymous, so org-wide restrictions and user-based privacy controls are not applied, allowing the map to load without issues.

    Thanks.

v-sshirivolu's avatar
v-sshirivolu
Community Support
1 year ago

Hi Alba2025 ,
Thank you for reaching out to Microsoft fabric community.

Check Tenant Settings (Admin Only)

Navigate to the Power BI Admin Portal and select Tenant settings.

Verify that “Use Map and Filled Map visuals” is enabled for your account.

Enable Map Services

In Power BI Desktop:

Go to File - Options and settings - Options

Under Global - Security, ensure the following are checked:

Use Map and Filled Map visuals

Allow visuals to use Bing Maps

Internet Access

Confirm your system or network is not blocking:

*.bing.com

*.virtualearth.net

Clear Cache (Optional)

Go to File → Options → Data Load → Clear cache

When you are signed out, Power BI treats your session as anonymous, so org-wide restrictions and user-based privacy controls are not applied, allowing the map to load without issues.

Thanks.

v-sshirivolu's avatar
v-sshirivolu
Community Support
1 year ago

Hi Alba2025 ,

I hope the information provided above assists you in resolving the issue. If you have any additional questions or concerns, please do not hesitate to contact us. We are here to support you and will be happy to help with any further assistance you may need.

 

  • v-sshirivolu's avatar
    v-sshirivolu
    Community Support
    1 year ago

    Hi Alba2025 ,

    I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you

     

    • v-sshirivolu's avatar
      v-sshirivolu
      Community Support
      1 year ago

      Hi Alba2025 ,
      I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.