Value on Card Visual changing when published

[thehalfboy]

Good morning all!

I've got a very strange discrepancy showing up with a card visual on one of my reports, and I can't see any reason why!

On my desktop version, the card shows 3,509, as shown below, also with the filters included:

When published, the figure has changed to 2,726, same filters are applied:

Does anybody know what could cause this issue?

[calerof]

Hi @thehalfboy,

After verifying that the filters are correct, refresh your source table in Desktop and check the value again.

Fernando

[thehalfboy]

Hi Fernando,

That hasn't made any difference, unfortunately.

[calerof]

Do you have any hidden slicer by chance?

[thehalfboy]

Nope, no hidden slicer! I figured my best choice was just to delete the card entirely and then remake it, and that seems to have fixed the issue. No idea what was going on, but at least it's gone now!

[Idrissshatila]

Hello @thehalfboy ,

can you try to reset all filters on web, just to check .

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

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[thehalfboy]

Hi @Idrissshatila ,

That option is greyed out on my web view, but I cleared the filters from the cards itself, and reapplied them, and it's still showing the 2,726 value.

There are no slicers or filters applied elsewhere on the page, or on any other page in the report.