Forum Discussion

thehalfboy's avatar
thehalfboy
Helper I
3 years ago

Value on Card Visual changing when published

Good morning all!

 

I've got a very strange discrepancy showing up with a card visual on one of my reports, and I can't see any reason why!

 

On my desktop version, the card shows 3,509, as shown below, also with the filters included:

 

 

When published, the figure has changed to 2,726, same filters are applied:

 

 

Does anybody know what could cause this issue?

 

7 Replies

    • thehalfboy's avatar
      thehalfboy
      Helper I

      Hi Idrissshatila ,

       

      That option is greyed out on my web view, but I cleared the filters from the cards itself, and reapplied them, and it's still showing the 2,726 value.

       

      There are no slicers or filters applied elsewhere on the page, or on any other page in the report.

  • calerof's avatar
    calerof
    Impactful Individual

    Hi thehalfboy,

     

    After verifying that the filters are correct, refresh your source table in Desktop and check the value again.

     

    Fernando

    • thehalfboy's avatar
      thehalfboy
      Helper I

      Hi Fernando,

       

      That hasn't made any difference, unfortunately.

      • calerof's avatar
        calerof
        Impactful Individual

        Do you have any hidden slicer by chance?

  • I am also having this issue.  The card was fine when I published it (matched the desktop report). I close the report refreshed in the PBI service, the card was fine. I went away to a different report for a while, came back, and without touching anything, it is showing the wrong value.