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mmace1's avatar
mmace1
Impactful Individual
3 years ago

Using Teams as help desk - anyone ever pulled Call Data?

We're using MS Teams as our helpdesk phone system. 

If one wanted to pull call data into Power BI, say basic facts like

Datetime of call
Length of Call
Who answered the call

or

Datetime of Voicemail

Where is that data available to connect to?