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We're using MS Teams as our helpdesk phone system.
If one wanted to pull call data into Power BI, say basic facts like
Datetime of call
Length of Call
Who answered the call
or
Datetime of Voicemail
Where is that data available to connect to?
@mmace1 , refer if this can help
https://learn.microsoft.com/en-us/power-bi/consumer/business-user-teams-collaboration-data
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