Forum Discussion
mmace1
3 years agoImpactful Individual
Using Teams as help desk - anyone ever pulled Call Data?
We're using MS Teams as our helpdesk phone system.
If one wanted to pull call data into Power BI, say basic facts like
Datetime of call
Length of Call
Who answered the call
or
Datetime of Voicemail
Where is that data available to connect to?
1 Reply
- amitchandakSuper User
mmace1 , refer if this can help
https://learn.microsoft.com/en-us/power-bi/consumer/business-user-teams-collaboration-data