Forum Discussion
mmace1
3 years agoImpactful Individual
Using Teams as help desk - anyone ever pulled Call Data?
We're using MS Teams as our helpdesk phone system. If one wanted to pull call data into Power BI, say basic facts like Datetime of call Length of Call Who answered the call or Datetime...
amitchandak
3 years agoSuper User
mmace1 , refer if this can help
https://learn.microsoft.com/en-us/power-bi/consumer/business-user-teams-collaboration-data