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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Users Unable to Connect to MS SQL and Refresh Data. Network-Related or Instance-Specific; Error 40

I am using an organizational account and a report generated by someone in the company. At some point in the past, that someone connected to and pulled data from our MS SQL database and was able to re...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

HI Anonymous,

So you mean this issue only appears on a specific device and it works well when you test with other devices with the same account? 

If this is the case, I suppose this should more be related to your device's settings. Any particular policies, rules, security, permissions setting enabled on your device? Is there any software/hardware environment difference between you and your colleagues? Please provide more detailed information to help us clarify your issue.

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BTW, since this is a specific device-related issue. I'd like to suggest you open a support ticket to contact to power bi team with detailed device settings to help troubleshoot backend reasons.

submit a support ticket

Regards,

Xiaoxin Sheng