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Hello,
I have a table with some sys id numbers and ticket numbers. I have added a column with a url to it. I can easily create a link to the url when I'm going to the home page. However, I would like to have the users click the url and go right to the ticket they are looking for. The link for a specific ticket looks like the following:
https://ucf.service-now.com/nav_to.do?uri=%2Fincident.do%3Fsys_id%3D64cebc774ff913805d3f7f75f110c765%26sysparm_stack%3D%26sysparm_view%3D
The part that is in bold will be changing depending on what ticket the user selects and this is based on the sys id. How can I make this part of the url dynamic (using the sysid) that will change based on what the user selects so they can directly go to the desired page?
Please let me know if I have to clarify anything. I tried to attach my workbook, but don't see an attachment button for this.
This might be what you search for:
https://www.youtube.com/watch?v=EXObcA9G9Vw
Unfortunately only as a column in a table, where the target of the links vary, depending on other columns of the table.
I can't find a solution to have a clickable item (Icon etc.) with a dynamic link.
Hi @PriscillaCamp,
No. It is not possible to make part of the url dynamical based on user's selection from slicer.
As a workaround, you should list all available URL links in source table corresponding to each ticket. Add ticket to slicer, add URL to table visual, when user select a ticket in slicer, the URL will be filtered to show corresponding one.
Regards,
Yuliana Gu
Hi @YulianaGu,
Sorry , I guess I was not clear enough in my post. I was saying if the user selects a row from the table, can I have the variable in the link change to that ticket number in the row? Therefore, when the user clicks the link in the table they will be able to directly navigate to the correct ticket on the webpage. I have been trying to attach my workbook, but do not know how too.
Priscilla