Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Urgent request: Email subscription - delay

Hi team,  I am trying to setup email subscription at exact 9:15 am everyday but the report gets delayed by 15-30 min and sometimes even more. Not sure why this is happening and I need an urgent ...
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous ,

     

    There should be many factors to caused the delay. It's hard to determine the specific reason of the delay.

    You could check if your report hit the limitations.

     

    Or you can check if this similar case is helpful to you:Email Subscriptions Delay 

     

    In addition, If you have a Pro account, you could create a support ticket here. it is free.

     

     

    Hope it helps,


    Community Support Team _ Caitlyn Yan


    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.