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Martha25's avatar
Martha25
Regular Visitor
1 year ago
Solved

Urgent Help Needed: Drilldown in Simple Waterfall Visual Stopped Working

Hello, I just noticed that the drilldown feature in my report has stopped working. I am using the Simple Waterfall visual. Previously, when I clicked on the chart, it would open the next layer down,...
Need Help
  • danextian's avatar
    danextian
    1 year ago

    I really thought a simple waterfall is just a way to describe your waterfall setup. Yes, I can replicate your issue. Since this is a custom visual, I recommend reaching out to the custom visual developer. In the meantime, you can instruct users to right-click on a section and select drilldown. Otherwise, if other features aren’t needed, I’d suggest sticking with the native visual.

Martha25's avatar
Martha25
Regular Visitor
1 year ago

Thanks, yes, it is enabled, and I have an extra data layer underneath. It was working well 2 weeks ago, but today I noticed that it stopped responding.

danextian's avatar
danextian
Icon for Super User rankSuper User
1 year ago

Were you able to publish it before? Does it work fine in the service/Desktop?

  • Martha25's avatar
    Martha25
    Regular Visitor
    1 year ago

    Yes, it was published and was working fine in both service and desktop. But now does not work in either.

    • danextian's avatar
      danextian
      Icon for Super User rankSuper User
      1 year ago

      That is pretty odd as drill mode works fine on my end. What happens if you try to recreate the visual?

      • Martha25's avatar
        Martha25
        Regular Visitor
        1 year ago

        It’s very strange. I tried rebuilding the visual, but it’s still not working. I also removed the visual from the pane and downloaded it again, but it’s still not working. One thing I’ve noticed is that I had a Fabric free trial before, and it has now ended. Could that have an impact? I have a Premium capacity license.