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Martha25's avatar
Martha25
Regular Visitor
1 year ago
Solved

Urgent Help Needed: Drilldown in Simple Waterfall Visual Stopped Working

Hello,

I just noticed that the drilldown feature in my report has stopped working. I am using the Simple Waterfall visual. Previously, when I clicked on the chart, it would open the next layer down, but this is no longer happening.

Has anyone else experienced the same issue? It’s not working in both the Desktop version and the Service. I urgently need assistance.

Thank you!

Need Help
  • danextian's avatar
    danextian
    1 year ago

    I really thought a simple waterfall is just a way to describe your waterfall setup. Yes, I can replicate your issue. Since this is a custom visual, I recommend reaching out to the custom visual developer. In the meantime, you can instruct users to right-click on a section and select drilldown. Otherwise, if other features aren’t needed, I’d suggest sticking with the native visual.

13 Replies

  • danextian's avatar
    danextian
    Icon for Super User rankSuper User
    1 year ago

    Hi Martha25 

     

    Ensure that Drill Mode is enabled and your hierarchy contains multiple dimensions.

     

    • Martha25's avatar
      Martha25
      Regular Visitor
      1 year ago

      Thanks, yes, it is enabled, and I have an extra data layer underneath. It was working well 2 weeks ago, but today I noticed that it stopped responding.

      • danextian's avatar
        danextian
        Icon for Super User rankSuper User
        1 year ago

        Were you able to publish it before? Does it work fine in the service/Desktop?

  • JenZ4's avatar
    JenZ4
    Frequent Visitor
    1 year ago

    I have also noticed sudden problems with the "Simple Waterfall" add-in visual. Suddenly, it does not "fit" and I must widen it so that it will display the columns (otherwise I must click on "focus mode" to see it).  Suddenly, its "auto" format for the Data Labels results in no formatting at all: i.e. no commas, no auto-selection of Thousands or Millions etc., just one long string of digits.  Both in Desktop and in Power BI Service.  I have used this visual in this same setting for over 2 years.  So this is definitely something weird with this particular free waterfall add-in. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi Martha25 ,

     

    Whether the advice given by danextian has solved your confusion, if it is, kindly Accept it as the solution. More people will benefit from it.

     

    As danextian mentioned, we recommend that you use native visual objects. If you have additional needs to use a custom visual object, we recommend that you contact the developer of that visual object.

     

    Best Regards,

    Neeko Tang

  • visitprateek's avatar
    visitprateek
    Frequent Visitor
    1 year ago

    Hi, I am also facing the same issue. It appears that they updated the version on 10 Jan 2025 and all my visuals have also gone for toss, including X axis heirerchies, where labels are not merging. I sent them an email tady. Hopw they fix this.