Forum Discussion
Urgent - Button with Web URL action not working
Hi Can you please check the following,
->Occasionally, PowerApps updates or temporary service interruptions can cause unexpected issues. You might want to check the Power Platform status page to see if there are any known ongoing incidents or issues affecting actions like mailto:.
->If possible, try testing the app on another machine or network, as sometimes browser-specific issues (e.g., pop-up blockers) may prevent the mailto: link from launching. Make sure that your browser isn't blocking mailto links or pop-ups. Some browsers, such as Chrome or Firefox, might block certain actions if they're seen as intrusive. Try testing in another browser or clearing the cache to see if that resolves the issue.
->Additionally, if your organization is using a corporate email client, ensure that the default email client is properly configured and set up to handle mailto links. There could be some new security policies or permission changes in your environment that prevent the mailto: link from opening the email client through PowerApps. Check with your admin or team to ensure there haven’t been any restrictions applied that block external links or specific web actions.
-> If none of the above steps seem to work, try deleting the button and recreating it from scratch. Occasionally, PowerApps can have strange bugs that are resolved by simply removing and recreating the component.
If it works, please let me know.