Forum Discussion
Update Notification of New release
- 7 years ago
Hi rocky09 ,
Have you open the show notification settings as following picture? How long did you not recevie the update nofification? What the current version of Power BI Desktop you are using? Please try to update to the latest version.
Best regards,
Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Anonymous ,
Sorry for our delay in response, If you are still occurred this issue after install the February version of Power BI Desktop, Could you please check the following things?
1- Is it only one machine that has this issue or multiple ones?
2- For the machine that is not working, when did it stop, with which release?
3- I am also suspecting that might be network security blocking the notification request for some reason.
Would they please try this link in the browser https://go.microsoft.com/fwlink/?LinkID=524399, this is the actual request sent from the Application to check for a newer version. If this request is successful it should retturna .json file looking like the following. If, they couldn't get successful response, then that should be the issue.
{
"release":
{
"x86":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524794"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}],
"x64":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524795"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}]
},
"preview":
{
"x86":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524794"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}],
"x64":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524795"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}]
}
}
4- Using fiddler, (but you need to enable https request first), after get Fiddler ready, run Power BI Desktop and check in Fiddler if the request I mentioned above in #3 is actually issued from the application or not
Best regards,
1 - It seems to be only my machine, but I didn't do an exhaustive poll of users. The other main user of PBI Desktop here said his auto-updates. He may be using the one from the MS Store. I am using the one from MS Downloads.
2 - I don't remember exactly which release it stopped, but I first noticed it around August 2019. I think it was before that though.
3 - I tried the link and got the proper response.
4 - I'm not a web or security dev so I've never used or know anything about Fiddler.
I'm still not sure what is supposed to happen. Where are the notifications supposed to show up, as a Windows notification or something inside the app?
Thanks.