Forum Discussion
Solution SageUpdate Notification of New release
Hi rocky09 ,
Have you open the show notification settings as following picture? How long did you not recevie the update nofification? What the current version of Power BI Desktop you are using? Please try to update to the latest version.
Best regards,
Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Yesterday a new release came out. I opened PBI Desktop today and there's no notification of any kind that there's a new version available. Why is this marked solved?
Community SupportHi Anonymous ,
Sorry for our delay in response, If you are still occurred this issue after install the February version of Power BI Desktop, Could you please check the following things?
1- Is it only one machine that has this issue or multiple ones?
2- For the machine that is not working, when did it stop, with which release?
3- I am also suspecting that might be network security blocking the notification request for some reason.
Would they please try this link in the browser https://go.microsoft.com/fwlink/?LinkID=524399, this is the actual request sent from the Application to check for a newer version. If this request is successful it should retturna .json file looking like the following. If, they couldn't get successful response, then that should be the issue.
{
"release":
{
"x86":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524794"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}],
"x64":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524795"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}]
},
"preview":
{
"x86":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524794"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}],
"x64":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524795"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}]
}
}
4- Using fiddler, (but you need to enable https request first), after get Fiddler ready, run Power BI Desktop and check in Fiddler if the request I mentioned above in #3 is actually issued from the application or not
Best regards,
Hi!1 I have the same issue since last year..
1.
a. There is another machine with version: 2.78.5740.861 (february, 2020), and it's not possible to select the option update notitications:
b. In the other machine, the option is selected although there are no notifications of new releases.
2. I stopped receiving notifications in (b) after installing version: 2.72.5556.801 64-bit (august 2019) and I'm still not getting notifications.3. We get the json file correctly
4. The request is not issued by power bi desktop
Thanks!!
Andrea- v-lid-msft
Hi Anonymous , Anonymous ,
Thanks again for your additional information, for the MS Store version, the option can not be selected because it will update automatically. The notification is just like receiving a notification in screen and notification center after you take a screenshot using the build-in shotcut. We will update here as soon as we got anything new.
Best regards,I opened PBI Desktop today and received a notification to download the latest version. It took me to the MS Store version instead of the download version, which is what I have installed. But at least I got a notification!
1 - It seems to be only my machine, but I didn't do an exhaustive poll of users. The other main user of PBI Desktop here said his auto-updates. He may be using the one from the MS Store. I am using the one from MS Downloads.
2 - I don't remember exactly which release it stopped, but I first noticed it around August 2019. I think it was before that though.
3 - I tried the link and got the proper response.
4 - I'm not a web or security dev so I've never used or know anything about Fiddler.
I'm still not sure what is supposed to happen. Where are the notifications supposed to show up, as a Windows notification or something inside the app?
Thanks.
- bkermen
Advocate I
Hi v-lid-msft,
Is the link you provides still valid?
As it stands, I see from the .json file returned; the "ClientUpdateVersion" value is "2.97.920.0." However, on the Power BI download page (https://www.microsoft.com/en-us/download/details.aspx?id=58494); the current version is 2.98.683.0. I am running version 2.97.921.0 and NOT getting an update notification (which kind of makes sense because 2.97.920.0 is less than 2.97.921.0). However, ther is actually a newer version. I guess something is off with the update notifications.
