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rocky09's avatar
rocky09
Icon for Solution Sage rankSolution Sage
6 years ago
Solved

Update Notification of New release

I used to see that the Power BI Desktop shows New update available notifications before. However, I am not seeing these notifications. Is there anything changed? I haven't been active in the community for some months.

  • Hi rocky09 ,

     

    Have you open the show notification settings as following picture? How long did you not recevie the update nofification? What the current version of Power BI Desktop you are using? Please try to update to the latest version.

     

     

    Best regards,

    Community Support Team _ Dong Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

22 Replies

  • v-lid-msft's avatar
    v-lid-msft
    Icon for Community Support rankCommunity Support

    Hi rocky09 ,

     

    Have you open the show notification settings as following picture? How long did you not recevie the update nofification? What the current version of Power BI Desktop you are using? Please try to update to the latest version.

     

     

    Best regards,

    Community Support Team _ Dong Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • rocky09's avatar
      rocky09
      Icon for Solution Sage rankSolution Sage
      the update notification is already enabled. Let me see wait and see this month release.
      • Anonymous's avatar
        Anonymous
        Not applicable

        I have the same issue.  I haven't seen a notification for at least 4 months and I have had the check box checked for getting notifications the entire time.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I have the same issue.  I haven't received a notification since august 2019 and I have always had the check box checked for getting notifications. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Yesterday a new release came out.  I opened PBI Desktop today and there's no notification of any kind that there's a new version available.  Why is this marked solved?

    • PaulDBrown's avatar
      PaulDBrown
      Icon for Community Champion rankCommunity Champion

      Anonymous 

       

      Where have you seen the new release? (February 2020?) 

      It's not on the Blog page for Ferbruary, and releases are included as an entry in the blog page for the relevant month.

      February 2020 Blog page 

    • v-lid-msft's avatar
      v-lid-msft
      Icon for Community Support rankCommunity Support

      Hi Anonymous ,

       

      Sorry for our delay in response, If you are still occurred this issue after install the February version of Power BI Desktop, Could you please check the following things?

       

      1- Is it only one machine that has this issue or multiple ones?

      2- For the machine that is not working, when did it stop, with which release?

      3- I am also suspecting that might be network security blocking the notification request for some reason.

      Would they please try this link in the browser https://go.microsoft.com/fwlink/?LinkID=524399, this is the actual request sent from the Application to check for a newer version. If this request is successful it should retturna .json file looking like the following. If, they couldn't get successful response, then that should be the issue.
      {

          "release":
          {
              "x86":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524794"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}],
              "x64":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524795"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}]
          },
          "preview":
          {
              "x86":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524794"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}],
              "x64":[{"key":"ClientExpiryDateTime","value":"2015\/01\/01"},{"key":"ClientExpiryVersion","value":"0.0.0.0"},{"key":"ClientUpdateLocation","value":"https:\/\/go.microsoft.com\/fwlink\/?LinkID=524795"},{"key":"ClientUpdateVersion","value":"2.76.5678.781"},{"key":"PublishFileSizeLimitInMB","value":"1024"},{"key":"ShowLeadGenDialog","value":"1"},{"key":"ImportV2MinFileSizeLimitInMB","value":"1024"},{"key":"PremiumWorkspacePublishFileSizeLimitInMB","value":"10240"}]
          }
      }

      4- Using fiddler, (but you need to enable https request first), after get Fiddler ready, run Power  BI Desktop and check in Fiddler if the request I mentioned above in #3 is actually issued from the application or not

       


      Best regards,

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi!1 I have the same issue since last year.. 
        1.
        a. There is another machine with version: 2.78.5740.861 (february, 2020), and it's not possible to select the option update notitications:


        b. In the other machine, the option is selected although there are no notifications of new releases.
        2. I stopped receiving notifications in (b) after installing version: 2.72.5556.801 64-bit (august 2019) and I'm still not getting notifications.

        3. We get the json file correctly

        4. The request is not issued by power bi desktop

        Thanks!!
        Andrea

  • Anonymous's avatar
    Anonymous
    Not applicable

    In my case, the last notification i got in desktop bottom bar was December. I've always had the option selected to notify for new updates. I do know a few others on my team get the notification. i check the Power BI download on Microsoft site to see if there's any new updates.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I guess I spoke too soon.  This time I got no notification again.