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JiriJiri
New Member

Unwanted automatic launch of Power BI 60-day trial of the paid version of Power BI.

Hi,

the trial period started automatically without my request, this is not fair behaviour. I don't have time to test the features now. How do I turn on pause or cancel it so I can turn them on sometime later when I want?

4 REPLIES 4
andrewnzinuk
Frequent Visitor

I cancelled mine and will contact support and ask it to be reinstated

andrewnzinuk
Frequent Visitor

Same issue for me - I have not started a trial just clicked on the page where the doco said I would find an option under account to start a trial - mine has automatically started and I am no where ready to use it yet.

Anonymous
Not applicable

Hi @JiriJiri 

 

You can find the option to cancel your subscription in your "personal settings".

vjialongymsft_0-1710120871602.png

 

 

Regarding the possibility of pausing your trial, the current Power BI service does not offer an option to pause and resume the trial period at a later time. The trial is designed to provide a continuous 60-day experience to explore the full capabilities of Power BI.

 

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Hi,

thank you for your answer. I found the Cancel trial option, but it doesn't make sense for me because I'll be depriving myself of the 60 days I started and I'll have nothing at all. I find it completely unserious that Microsoft is starting a 60 day trial without my explicit consent, just because I accidentally click on the paid features button.

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