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johannlubbe's avatar
johannlubbe
New Member
9 years ago

Unexpected error upon launcing Dekstop BI

Hi, the following message appears as  soon as I launch the app: "Input string was not in a correct format"

I have a 64-bit OS. I have downloaded bot .exe files and both gives this message. Please help.

 

5 Replies

    • johannlubbe's avatar
      johannlubbe
      New Member

      Hi Simon, not sure what you refer to a data source and .pbix file? I ahve downloaded the lasets .exe files for the desktop versions.

      • v-sihou-msft's avatar
        v-sihou-msft
        Icon for Microsoft Employee rankMicrosoft Employee

        johannlubbe

         

        Try to uninstall or stop the Enterprise Gateway Windows Service and run Power BI Desktop as administrator to see if it can lanuch.

    • jepp's avatar
      jepp
      New Member

      I also have this problem and I have no gateway installed. How do I resolve this?