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Anonymous's avatar
Anonymous
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6 years ago

Unexpected error; Evaluation was canceled

Hello,   For 3 months I have been plagued by the error "Unexpected error: Evaluation was canceled".  This costs me between 2-4 hours in an 8 hour workday going through each query selecting the quer...
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Anonymous's avatar
Anonymous
Not applicable
6 years ago

I have 15 reports from SQL and Salesfoce. After one year I received same error. Look like there is no solution. I created support ticket today. I will update soon. Highly disappointed. 

anthonyloh's avatar
anthonyloh
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6 years ago

Did you ever find a solution? I'm experiencing the same issue and going through and refreshing the 18 queries in my report is frustrating and time consuming. Expecially now today one of my queries hangs and won't refresh at all. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    anthonylohI have not found a solution.  It seems to be more frequent in my large queries but that is all I have identified.  Best of luck and if you find something please share!

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hello Alicia,

       

      I resolved my issue for Unexpected error; Evaluation was canceled. I found out my the database side (cloud) not enough spance that is the reason I received error. My IT team increase the cpu space and work very well. I also improve my query for perfomance. 

       

      Hope this direction will help you. 

       

      Best Regards,

       

      Harshal 

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Anonymous  Thanks for the feedback.  I can use this information to address one of my reports.  However another is not using a separate database but instead has Excel as the data source.  The Excel is saved to my OneDrive which is no where near capacity.

         

        Thanks so much for sharing your experience as this issue seems to be impacting many many users 🙂

         

        Alicia