Forum Discussion
Unexpected Error: There is an error in XML document (1,1)
Every time I open my desktop version of PBI I get this error. It doesn't matter if it is a blank dashboard or an existing one. I have already tried uninstalling Desktop & Gateway. Updated to newest v...
I experienced a similar problem, where this very non-specific error appeared any time I tried to open a file, or basically do anything with Power BI Desktop. It was difficult to track down, i.e. *which* XML document presents the error?
I tried reinstalling the Power BI Desktop and the Gateway, as well as cleared cache, and the problem did not go away. After much frustration, I found the solution was to delete the AppData folder for Power BI Desktop, as the culprit was somewhere in there. In my case this folder was located at C:\Users\{user}\AppData\Local\Power BI Desktop.