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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Unexpected Error: Couldn't load the model schema

Upon trying to connect to an SQL Server database using DirectQuery, I encountered an Unexpected Error: Couldn't load the model schema. I had read some of the solutions such as removing the :port numb...
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  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi Frank, 

     

    The error has been resolved when the port number is entered after a comma behind the server name.

    servername, portnumber instead of servername: portnumber

     

    Regards

    Ryan

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi Frank,

 

I am currently using Version: 2.61.5192.601 64-bit (August 2018). I will update my Power BI desktop and try again. 

 

Regards,

Ryan

v-frfei-msft's avatar
v-frfei-msft
Icon for Community Support rankCommunity Support
7 years ago

Hi Anonymous,

 

As the support page, that is a known issue. Engineers are working on a fix and expect it to be deployed to all regions by end-of-day 11/30/18. 

https://powerbi.microsoft.com/en-us/support/

 

 

Regards,

Frank

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi Frank, 

     

    The error has been resolved when the port number is entered after a comma behind the server name.

    servername, portnumber instead of servername: portnumber

     

    Regards

    Ryan

    • kv's avatar
      kv
      Icon for Advocate I rankAdvocate I
      7 years ago

      I am getting the same error when connecting to Oracle (v12) via Gateway. I have already tried deleting the connection cache under Global Permissions outlined in another post. 

       

      Cannot load model
      Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
      Please try again later or contact support. If you contact support, please provide these details.

       

      Where would you make this change of comma/port, behind the server name?