Forum Discussion

hammerblue's avatar
hammerblue
Helper I
10 years ago

Unable to save document

Suddenly I'm having trouble saving a pbix file. Same dataset I've used before. The size is around 295MB, far smaller than 1GB. I think the only difference now is that I'm using images (PNGs, a couple...
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v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
10 years ago

Hi hammerblue,

 

From the message, it seems that the path you want to save the .PBIX file in is not valid. Please copy this path in the File Explorer to check if it's available and has sufficient space to store the report.

 

Also please enable tracing on Power BI Desktop: File –> Options –> Diagnostics –> Enable Tracing to check if you can find the detail message. For more information, please refer to this article: Power BI Desktop Trace Logs Analyser.

 

If you have any question, please feel free to ask.

 

Best Regards,
Qiuyun Yu

 

 

hammerblue's avatar
hammerblue
Helper I
10 years ago

v-qiuyu-msft

 

Thanks for the tip! The path itself seems fine, and I've used it before quite a lot. Space isn't a problem either.

 

I found the trace logs and imported them to the report file you linked, but I'm not getting any smarter about the problem.. Can't tell why it fails to save. Any ideas?

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    10 years ago

    Hi hammerblue,

     

    What's the version of the Power BI Dekstop do you run? Please update it to the latest one then check if you can save the .PBIX file.

     

    Also please check if the issue related to images and letter format page. You can delete the images then save the report. If it can be saved, then add each image separately and save it. If not, please remove the letter format page to see if it can be saved.

     

    Best Regards,
    Qiuyun Yu

     

    • pit's avatar
      pit
      New Member
      10 years ago

      I'm facing exactly the same problem as the user hammerblue.

      I had been able to save the pbix file for a couple of days but then all of a sudden saving is not possible anymore with the same message that hammerblue gets.

      If there is a solution to this issue that would be highly appreciated.

      Thanks in advance.

    • pit's avatar
      pit
      New Member
      10 years ago

      I'm facing exactly the same problem as the user hammerblue and it's totally unclear why this happens since the path is totally valid and there is enough space on the harddrive.

      I'm using the German version

      Version: 2.36.4434.381 64-bit (Juni 2016)