Unable to save document

[Sushma_Ittadi]

Hi there!!

I am unable to save the document cause the error is saying that some one has it open.

I have gone to the Computer Management -> System tools -> Shared Folders -> Open Files and realised none has opened it currently. Please help!!

 -Sushma

[MDKCLIRResearch]

Sorry - but I did not see a solution here.  What steps does one take to resolve this issue?

[v-frfei-msft]

Hi @Sushma_Ittadi,

I can reproduce your issue here if I open the same pbix using another version of desktop or another program like 7-zip. Could you please check whether you have opened the file using other program?

Also nothing was found using your way.

Regards,

Frank

[Sushma_Ittadi · Accepted solution]

Hi Frank,

Thanks for your reply and your time.

I have made sure that none of the team is working on that and have ended the task of Power BI Desktop of users where ever its shown.

Problem resolved.

Regards,

Sushma

[AlexandruCCHP]

Hi all,

I had the same issue and it was a bit odd.

I had did lot of refresh with no results (restarts, system roolback, uninstalling Power BI and installing it again, x64, x86, regedit, PID's, .... etc).

First of all try to check out if you have a 2nd antivirus program installed, in my case it was a freeware antivirus that was reading my .pbix file. Once I had uninstalled my 2nd antivirus program and restarted my pc then issue was gone. 

Hope its helps! 

BR,

Alex

[v-frfei-msft]

Hi @Sushma_Ittadi,

That's good to hear that the issue has been resolved, Could yuo please mark the answer as a solution to close the case?

Regards,

Frank

[Sushma_Ittadi]

Sure Frank, It's done.

Regards,

Sushma