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Anonymous's avatar
Anonymous
Not applicable
1 year ago
Solved

Unable to open report file,

Hello! People in my organization are having trouble opening report files. We have a workspace with apps published to coworkers, and recently some reports started showing this error: “Unable to conn...
  • Anonymous's avatar
    Anonymous
    1 year ago

    We are not sure why this happens, but we found a workaround:

    1. Connect the workspace to Git and clone the branch.

    2. Re-publish the reports that had the issue.

    3. Download the re-published file from the workspace.

    4. The user should then be able to open it successfully.