Forum Discussion

Torbenan's avatar
Torbenan
Helper I
6 years ago
Solved

Unable to open document

No matter what PBIX file, I try to open, I get the error. I even get it in a newly created file, whit only a dummy table. I've seen the error after I installed MS Office. Have tried to reinstall Pow...
Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi, 

     

    here we go:

    December 2019 Version Download 

     

    The previous version helped me to avoid this tricky problem. 🙂

    Was struggling 2 hours yesterday solving this. 

     

    KR

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Torbenan 

 

Always good to make sure you are on the latest verison of Desktop.  Have you tried installing the Feb 2020 release?

 

Kind regards, SDuffy

Torbenan's avatar
Torbenan
Helper I
6 years ago

I'm running Version: 2.78.5740.721 64-bit (February 2020)

  • Torbenan's avatar
    Torbenan
    Helper I
    6 years ago

    On my PC I have two user accounts.

    User 1 is an Office 365 account, which I use to login to Windows (not azure ad joined) and login to Power Bi.

    User 2 is a live account, which used to login to Windows. I use the same account as user 1 to login to Power Bi.

     

    It's only user 1 which isn't able to open Power Bi files. user 2 is working.

     

    • Vitproject's avatar
      Vitproject
      Regular Visitor
      6 years ago

      I have a similar problem after reinstalling the latest Feb version PowerBI Desktop 
      It is impossible to open a any single file Power BI (they work fine on another PC)
      Reports created in the new version are saved, but also do not reopen...

       
       

      What could be the problem?

       

      • Torbenan's avatar
        Torbenan
        Helper I
        6 years ago

        Maybe it have something to do with settings in windows.