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BAFreedom's avatar
BAFreedom
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3 years ago
Solved

Unable to open document

  I sent a friend my power bi file, which querried data from my own source. I produced visuals.   She is unable to open the document. Any ideas on why, and how she can open it? pic below.  ...
Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi BAFreedom ,

    It seems there are only 2 ways. 

    1. you can switch to the September 2019 version.

    Check the previous versions here.

    Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Learn

     

         2. recreate report in same version as it is installed on your friend  Power BI Report server.

     

    Best Regards

    Community Support Team _ Polly

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • msusa_pbi's avatar
    msusa_pbi
    3 years ago

    As per Anonymous 

     

    1. Install Power BI Sept 2019 version on your machine, open and share it with her. 

     

    2. Ask her to install your 2022 version.

     

    It will work as both versions are the same

     

    Otherwise, you or she need to re-create the report from scrach. Hope you get it.

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi BAFreedom ,

 Sounds for all the world that they are on a fairly out-dated version of Power BI Desktop that does not support composite models. What are the versions of Power BI Desktop that you and they are using?

 

Best Regards

Community Support Team _ Polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.