Forum Discussion
Unable to open PowerBI Desktop
- 3 years ago
phorfanos , Do not directly open the file. Open power bi desktop and then open file. If it opens disable the join.
Increase Data Management cache to 8-10 GB before that using blank file
file-> Options & Settings -> Options
if this does not work, log an issue too - https://community.powerbi.com/t5/Issues/idb-p/Issues
I have just gotten a new laptop and I am trying to use Microsoft PowerBI desktop on it. I successfully downloaded and installed it, but it has refused to open despite trying different versions, downloading from Microsoft store and the Microsoft website directly. I have been getting the same error message outlined below. Any help will be appreciated.
Error Message:
The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
Feedback Type:
Frown (Error)
Error Message:
The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
Stack Trace:
System.IO.FileNotFoundException
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Web.WebView2.Core.CoreWebView2Environment.<CreateCoreWebView2ControllerAsync>d__80.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Microsoft.Web.WebView2.WinForms.WebView2.<InitCoreWebView2Async>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<Initialize>d__75.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<ChainAfterInit>d__97.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.<>c.<WaitOnUIThreadForTaskCompletion>b__15_0(Task t)
at System.Threading.Tasks.ContinuationResultTaskFromTask`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion(Task task)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass6_0.<RunApplication>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
Stack Trace Message:
The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleExceptionsWithNestedTasks(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.RunApplication(String[] args)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.120.963.0","ModuleName":"Microsoft.Web.WebView2.Core.dll","Component":"Microsoft.Web.WebView2.Core.CoreWebView2Environment+<CreateCoreWebView2ControllerAsync>d__80","Error":"System.IO.FileNotFoundException","MethodDef":"MoveNext","ErrorOffset":"0","ErrorCode":""}
PowerBIUserFeedbackServices_IsReported:
True