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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Unable to open Power BI Desktop

Hi All,   I need help on power bi desktop related issue. I haved installed Power BI Desktop from microsoft store.   While opening the file I am getting some unknown error.     Error Messag...
Need Help
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi,

    Now, issue is fixed.

    It was fixed by performing below steps.

    1. Press Win + R and type: services.msc
    2. Check if you have BitLocker Enablement Tool Service and Bit Locker Drive Encryptation Service running.
    3. If you have both, you should ask to the IT team that disable the BitLocker Enablement Tool.

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi Anonymous 

My Power BI Desktop works well, so I couldn't reproduce the same issue in my side. Here I will give you some advices.

1. Please try to run Power BI Desktop with administrator privilege.

 

2. Please check the version of your Power BI Desktop. The latest version should be 2.98.683.0 published on 10/12/2021. You can download the latest version from website instead of Microsoft store and try again.

For reference: Download

 

3. You may refer to this offical blog to learn more details about how to get desktop and the limitation.

 

Best Regards,
Rico Zhou

 

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