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RandomDept
New Member

Unable to logon to PowerBi Desktop -

Hi all,

 

I have an issue where I cannot login to the Power BI desktop app. 

My account has the relevant licensing and I can logon to the web portal without issue.

 

When I try to sign in, I enter my email address xyz@onmicrosoft.com

Select the Microsoft account option (when asked if MS account or work account)

Then enter the password.

I get another window pop up really quickly then disappear and remain logged out.

I tried this on three seperate machines, with the latest Power BI desktop. All using different forms of connection to the internet.

 

Any help is greatly appreciated

 

Thank you

1 ACCEPTED SOLUTION
v-rongtiep-msft
Community Support
Community Support

Hi @RandomDept ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-rongtiep-msft
Community Support
Community Support

Hi @RandomDept ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

amitchandak
Super User
Super User

@RandomDept , Try think option

 

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

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