Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get certified in Microsoft Fabric—for free! For a limited time, the Microsoft Fabric Community team will be offering free DP-600 exam vouchers. Prepare now

Reply
RandomDept
New Member

Unable to logon to PowerBi Desktop -

Hi all,

 

I have an issue where I cannot login to the Power BI desktop app. 

My account has the relevant licensing and I can logon to the web portal without issue.

 

When I try to sign in, I enter my email address xyz@onmicrosoft.com

Select the Microsoft account option (when asked if MS account or work account)

Then enter the password.

I get another window pop up really quickly then disappear and remain logged out.

I tried this on three seperate machines, with the latest Power BI desktop. All using different forms of connection to the internet.

 

Any help is greatly appreciated

 

Thank you

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @RandomDept ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Hi @RandomDept ,

Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

amitchandak
Super User
Super User

@RandomDept , Try think option

 

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

Join us as experts from around the world come together to shape the future of data and AI!
At the Microsoft Analytics Community Conference, global leaders and influential voices are stepping up to share their knowledge and help you master the latest in Microsoft Fabric, Copilot, and Purview.
️ November 12th-14th, 2024
 Online Event
Register Here

Helpful resources

Announcements
OCT PBI Update Carousel

Power BI Monthly Update - October 2024

Check out the October 2024 Power BI update to learn about new features.

September Hackathon Carousel

Microsoft Fabric & AI Learning Hackathon

Learn from experts, get hands-on experience, and win awesome prizes.

October NL Carousel

Fabric Community Update - October 2024

Find out what's new and trending in the Fabric Community.