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RandomDept's avatar
RandomDept
New Member
3 years ago
Solved

Unable to logon to PowerBi Desktop -

Hi all,

 

I have an issue where I cannot login to the Power BI desktop app. 

My account has the relevant licensing and I can logon to the web portal without issue.

 

When I try to sign in, I enter my email address [email protected]

Select the Microsoft account option (when asked if MS account or work account)

Then enter the password.

I get another window pop up really quickly then disappear and remain logged out.

I tried this on three seperate machines, with the latest Power BI desktop. All using different forms of connection to the internet.

 

Any help is greatly appreciated

 

Thank you

Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi RandomDept ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • amitchandak's avatar
    amitchandak
    Icon for Super User rankSuper User
    3 years ago

    RandomDept , Try think option

     

    Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

    if needed, clear the cache of the default browser

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi RandomDept ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.