Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Unable to load data when using Desktop version

Hi users, 

 

I currently cannot pull through data from the "Power BI datasets" option when using the desktop app. See attached of the error that pops up. 

 

I am able to access the datasets when using the online version.

  • Hi Anonymous 

    Try this, 

    select the Database with the bad credentials, click Edit Permissions, you can choose to sign in with a different account. Once you put in valid credentials for the database then you will be able to open the .pbix file.

     

    Best Regards,

    Community Support Team _Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • v-xiaotang's avatar
    v-xiaotang
    Community Support

    Hi Anonymous 

    Try this, 

    select the Database with the bad credentials, click Edit Permissions, you can choose to sign in with a different account. Once you put in valid credentials for the database then you will be able to open the .pbix file.

     

    Best Regards,

    Community Support Team _Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous , It is giving error for windows auth. If you are using power bi dataflow, you should use a power bi app login .