Unable to load data for this visual

[Syndicate_Admin]

Good afternoon, when I publish I get the following message

Unable to retrieve data for this visual. Please try again later.

Please try again later or contact technical support. Provide these details if you contact them.

Activity ID: 4a04eeeb-fa9b-4e3f-8f00-98b4c04db378
Application ID: 1a3de890-a103-2cf0-e97b-203befa8cd51
Correlation ID: 5997414d-fd32-6d16-9e52-3e3c422b51c5
Time: Fri Aug 26 2022 17:29:37 GMT-0400 (Chilean Standard Time)
Service version: 13.0.18895.53
Client version: 2208.3.12833-train

[v-henryk-mstf · Accepted solution]

Hi @Syndicate_Admin ,

What is the connection pattern of the data source? If it is a direct query, check if the gateway is connected properly or if the configured credential information is out of date.
If it is a sql data source, check if the corresponding query statement is incorrect.

refer to below similiar solution:

Solved: Error: Couldn't retrieve data for this visual. Pl... - Microsoft Power BI Community

Solved: Couldn't load the data for this visual - Microsoft Power BI Community

If the problem is still not resolved, please provide detailed error information and related operation screenshoots. Looking forward to your reply.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[amitchandak]

@Syndicate_Admin , Republish the file,

Clear Browser cache -> refresh and try.

If this is a direct query connection. Using the three dots in front of the dataset name, go to setting and provide gateway or datasource credentials as per need