Unable to import data

Hi, AiniRazi 

try to install power bi from the app store, if the device is not compatible it will show there. Also update your graphics driver. if you are using any firewall or antivirus try to turn them off temporarily to see if it solves the problem. 

Hi AiniRazi ,

There's an official document related with this kind of issue. Please refer to

Troubleshoot Access and XLS import issues in Power BI Desktop - Power BI | Microsoft Learn

In this article, it lists several causes of the issue:
1.No Access Database Engine installed
2.Access Database Engine bit version is different from Power BI Desktop bit version
3.You use Access or XLS files with Microsoft 365
For the above causes, there are also some solutions in it, please try.

Best Regards,

Stephen Tao

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