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Unable to get value of the property 'contains': object is null or undefined

I installed Power BI Desktop of November 2019. I get the following error when I select  options and settings - options 

Something went wrong

Unable to get value of the property 'contains': object is null or undefined


I already uninstalled Power BI Desktop and installed it again. Please can someone know how to solve this ?

Community Support
Community Support

Hi @SonjaBriers1966 ,


I tested it with the same version and found no problem. You could download Desktop again and pay attention to the version( 32bit/64bit ).

If this issue still exists, I suggest you to create a support ticket to get further help.

Support Ticket.gif


Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.

I have still the problem and I'm not alone. We have Windows 7. 

I will create a support ticket



i had the same problem

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