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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Unable to export a report to PowerPoint

Unable to export to PowerPoint

While exporting my report of 23 slides I receive an error message.

 

We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity ID6e20113d-3cdf-4735-8a07-7ab4f18cbdc1

Request ID9f96a739-cd69-f049-bb49-20f7f7f84579

Correlation IDaf6dfee4-23d6-c35b-fbfd-8c587da7c195

Status code403

TimeWed May 15 2019 14:34:41 GMT-0400 (Eastern Daylight Time)

Version13.0.9406.151

Cluster URIhttps://wabi-us-east2-redirect.analysis.windows.net

 

  • Hi Anonymous ,

    If I understand your scenario correctly that you have issues when you export a report which contains 23 pages in Power BI Service?

    If so, I cannot reproduce your issue by my test.

    In addition, please check if your report hit the limitations.

    Besides, please check if you have enbale this option if you have the Admin permission. 

    If you still need help, please feel free to ask.

    Best Regards,

    Cherry

     

     

2 Replies

  • v-piga-msft's avatar
    v-piga-msft
    Icon for Resident Rockstar rankResident Rockstar

    Hi Anonymous ,

    If I understand your scenario correctly that you have issues when you export a report which contains 23 pages in Power BI Service?

    If so, I cannot reproduce your issue by my test.

    In addition, please check if your report hit the limitations.

    Besides, please check if you have enbale this option if you have the Admin permission. 

    If you still need help, please feel free to ask.

    Best Regards,

    Cherry

     

     

  • v-piga-msft's avatar
    v-piga-msft
    Icon for Resident Rockstar rankResident Rockstar

    Hi Anonymous ,

    Have you solved your problem?

    If you have solved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

    If you still need help, please share a dummy pbix file which can reproduce the scenario, so that we can help further investigate on it? You can upload it to OneDrive and post the link here. Do mask sensitive data before uploading.

    Best  Regards,

    Cherry