Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Unable to configure Data Source in Data Gateway

I'm trying to connect to an excel file but cannot establish a new data source. 

It's been quite frustrating as I've done this in the past and it worked. The error message reads: Credentials provided are invalid. I tried the entire email and also take the domain out but none of this works. I noticed there is quite a few asks but not really a solution how to overcome this issue... Does anyone know? Thank you.

 

 

6 Replies

  • Anonymous looks lke you are using onedrive, is it for business or personal?

    • Anonymous's avatar
      Anonymous
      Not applicable

      parry2k  Yeah, I used personal because in the past that was the only location that I got to work. 

      This time I am using local drive but getting the same error about credentials.

       

       

       

      • parry2k's avatar
        parry2k
        Icon for Super User rankSuper User

        Anonymous I believe you are using personal gateway, you don't need to create data source, on dataset (after report is published), change which gateway to use and it should work.