Forum Discussion
Unable to Update On-Premise Data Gateway
I currently have the October 2022 version of the data gateway (standard) installed on my virtual machine running Windows 11. I have reason to believe it is causing an issue with refreshing some new datasets that are mapped to it. I am no attempting to update to the latest version, but the install always hangs. The only way I was able to get out of the loop is to reboot, uninstall, then revert back to the old install file I had from 2022.
Now I'm attempting to update again and the progress just stops about half-way in and sits there for hours. It locks up my gateway such that I can't do any refreshes unless I terminate the process and reboot the virtual machine.
I was able to install the latest gateway on a different virtual machine running Windows Server 2012.
Is this a Windows 11 issue with the current gateway release? Anyone experienced similar with any suggestions?
1 Reply
- lbendlin
Super User
Standard gateways expect to be installed on Windows Server VMs. While you may be able to get it to work on Windows 11 it probably requires administrator install mode.