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mkuhnel
Frequent Visitor

Unable to Sign in to Desktop

Hello,

 

I have generated a report on the desktop and wanted to publish it to the service. However, I can't seem to login to the desktop to do this. I do have a license on my work email and I log in to the service just fine. When I try to sign in on the desktop, all it does is freeze for a little bit and then do nothing. It doesn't display any error message and doesn't sign me in. Any help would be appreciated! I really want to get this report published.

 

Thank you

1 REPLY 1
v-chuncz-msft
Community Support
Community Support

@mkuhnel,

 

Try the latest version and you may leave a comment on this issue.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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