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Anonymous
Not applicable

Unable to Open PowerBI Document

PowerBI Error.png

Hi community friends, I got an error message when I tried openning a power bi document. Any thought?

1 ACCEPTED SOLUTION
Greg_Deckler
Community Champion
Community Champion

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



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View solution in original post

3 REPLIES 3
v-alq-msft
Community Support
Community Support

Hi, @Anonymous 

 

You may try to check your Power BI Desktop downloaded by Microsoft Store instead of Power BI official site and update the version to the latest one. Then you can try the following steps:

1. Found a .pbix that would open as expected

2. Opened .pbix archive with 7-zip

3. Right-clicked [Content_Types].xml and selected Edit

4. Selected all text and copied

5. Repeated steps 1-3 on .pbix that wasn't working

6. Selected all text and pasted

7. Save and select to also save in archive if 7-zip prompts you for this

 

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Greg_Deckler
Community Champion
Community Champion

One other long shot, try copying your PBIX to a ZIP file. Run a ZIP repair tool and then copy back to a PBIX file.



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...
Greg_Deckler
Community Champion
Community Champion

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...

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