Forum Discussion

ShrimpCreole's avatar
ShrimpCreole
Helper I
4 years ago

Unable To Refresh Apps

I am using the desktop version.   My only data source is an Excle file on my hard drive.     I am publishing fine to workspaces.  The problem isin Apps.  The app will not refresh due to the followi...
Need Help
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi ShrimpCreole 

If you have your datasource on hard drive then you will not be able to schedule a refresh without On-Premise gateway. You will have to refresh it on desktop and upload everyday.

 

The other option will be to create a file on sharepoint and then schedule refresh.

 

  • ShrimpCreole's avatar
    ShrimpCreole
    Helper I
    4 years ago

    Hi Pranit828.  I have the file open on the desktop.  I refresh the Power Bi.  I then publish my changes.   The changes are reflected in the workplaces.  However, the app does not refresh, due to the above data source error?

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Community Support
      4 years ago

      Hi, ShrimpCreole 

       

      What does 'app doesn't refresh' mean? Can you show the screenshot of error meassage?

      Are you sure that there are no other data sources in the dataset that require adding credentials? Check if you need to update your credentials or use a gateway in dataset setting.

      You can also try to update app in workapace to see if it has issues.

      Did I answer your question ? Please mark my reply as solution. Thank you very much.
      If not, please feel free to ask me.

       

      Best Regards,
      Community Support Team _ Janey