Forum Discussion

a68tbird's avatar
a68tbird
Resolver II
10 years ago

Unable To Open Document

Hello All -

  Today when I went to resume working on my report through the PowerBI desktop, it was unable to open my saved .pbix file. The message states, "We weren't able to restore the saved database to the model". Any ideas how I might be able to repair/restore this file? I do have a published content pack - is it possible to download that? 

 

Thanks

Travis

10 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion

    This sounds like an issue where you should probably send a frown to support. In the ribbon, smiley face icon, drop down, send a frown.

    • a68tbird's avatar
      a68tbird
      Resolver II

      PowerBIGuy I did indeed install the latest version on Monday morning.  

       

      Greg_Deckler - Yes, I used the frowny face and received the following message:

         

      Thank you for the feedback. This is an issue we've seen several customers hit while building reports. We are working on fixing the issue and will be sending out regular updates, so be on the lookout!

       

      Hope that fix comes soon.  Don't really want to start all over again building my reports.

      • Fabiola_K's avatar
        Fabiola_K
        Advocate IV

        Hi, i have the same problem several times and i received the same message for the feedback.  

         

        For this reason i saved the queries and the calculation measures on word file as backup.

  • Hello Everyone,

     

    Upgraded to Version: 2.29.4217.341 and the .PBIX file opens.  I am no longer experiencing this error message.

     

    I hope this helps!