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antalva
Frequent Visitor

Turnaround Time

I'm looking to calculate average turnaround time in my dataset but need help in adding a criteria to only calculate based off a distinct column called (Request Description)

My turnaround time formula is

Turnaround Time = DateDIFF('Tracker'[Request Received On],'Tracker'[Completed Date], DAY) which breaks out the number of days

Right now my dataset has duplicate descriptions so when I do an average of these days it isn't accurate turnaround time since there are multiple of the same rows for each request 

I have 29 unique requests and am hoping to calc out:
average turnaround time for only these 29. Any help would be much appreciated!

1 ACCEPTED SOLUTION
bhanu_gautam
Super User
Super User

@antalva , Try using below mentioned method

 

AverageTurnaroundTime =
VAR DistinctRequests = DISTINCT('Tracker'[Request Description])
RETURN
AVERAGEX(
DistinctRequests,
CALCULATE(
DATEDIFF('Tracker'[Request Received On], 'Tracker'[Completed Date], DAY)
)
)

 

Please accept as solution and give kudos if it helps




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!





View solution in original post

2 REPLIES 2
bhanu_gautam
Super User
Super User

@antalva , Try using below mentioned method

 

AverageTurnaroundTime =
VAR DistinctRequests = DISTINCT('Tracker'[Request Description])
RETURN
AVERAGEX(
DistinctRequests,
CALCULATE(
DATEDIFF('Tracker'[Request Received On], 'Tracker'[Completed Date], DAY)
)
)

 

Please accept as solution and give kudos if it helps




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!





Thank you so much!

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