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comish4lif2's avatar
comish4lif2
Icon for Advocate II rankAdvocate II
2 years ago

Trying to Save. Nothing Happens.

I had a crash on my virtual machine earlier in the day - a Webview2 issue. A few large SAS files probably contributed to the issue. I rebooted the virtual device and started Power BI. I opened t...
Need Help
Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi comish4lif2 

 

Just as mahenkj2 post that given the large size of your Power BI file (around 2.3GB), it's possible that the application is struggling with memory or resource constraints, especially in a virtual machine environment. Consider breaking down your data model or using aggregations to reduce the file size.

Also make sure that your virtual machine has sufficient resources (RAM, CPU) allocated to it. Power BI's performance, especially with large datasets, can be significantly impacted by the available system resources.
Links for your reference:

Handling large datasets in Power BI

Troubleshoot the Power BI add-in for PowerPoint - Power BI | Microsoft Learn

 

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

comish4lif2's avatar
comish4lif2
Icon for Advocate II rankAdvocate II
2 years ago

Thanks, I've been using this VM for at least a year and never had issues before - and this is a monthly refresh, so, it shouldn't be significantly larger than previous versions.

Right now, it won't even support a Save As to save it in a differnt location.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi comish4lif2 

     

    That's sound like a bug, please consider creating a support ticket to get the real-time support, which can help you solve your issue more efficiently and faster.

    These links can help you:

    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

    Power Platform admin center (microsoft.com)

     

    Best Regards

    Zhengdong Xu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • comish4lif2's avatar
      comish4lif2
      Icon for Advocate II rankAdvocate II
      2 years ago

      It would be great if that was a link to file a support ticket.

      But it is just a link to a description with 14 other steps to try before I can create a ticket.

      • Anonymous's avatar
        Anonymous
        Not applicable
        2 years ago

        Hi comish4lif2 

         

        This link is the support ticket’s entry point:

        Power Platform admin center (microsoft.com)

        You need at least a pro licence.

         

        Best Regards

        Zhengdong Xu
        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.