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CIWEB's avatar
CIWEB
Helper I
8 years ago
Solved

Tracking Customers Year Over Year

Hello I was wondering if anyone had any suggestions as to how I could track a customer ID#, date, and product type, to put together a list of which customer's are returning year after year, and how many items they are purchasing? I have the data captured but do not know how to display this visually... Thanks for the help!

22 Replies

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee

    Hi CIWEB,

     

    Could you post your table structures with some sample/mock data and the expected result, so that we can better assist on this issue? Do mask sensitive data before posting. :smileyhappy:

     

    Regards

    • CIWEB's avatar
      CIWEB
      Helper I
      MAIL #Purchase DateProduct Type
      35410/7/2016Day Pass
      21410/8/2017Night Pass
      21511/1/2017Day Pass
      78911/1/2017Day Pass
      48511/1/2017Night Pass
      7842/6/2015Day Pass
      7842/6/2015Day Pass
      7842/6/2015Day Pass
      35410/7/2017Day Pass
      21510/9/2015Day Pass
      78910/1/2014Night Pass
      35410/7/2018Day Pass
      21410/8/2015Night Pass



      Thank you for the responses. Above is the data that I would like to have analyzed...I am hoping to get results that look something like this...

      YearTotal Customers by Mail #Number of Products PurchasedNew CustomersReturning Customers
      20151533150
      20162030164
      201730551515
      20181003507525





      I would also be interested in Identifying specific customers by Mail# that held a pass in one given year, did not return the following year, but still returned at a later date. 


      Hopefully that makes sense. Please let me know if you have any futher questions!